Well informed

How wonderful when the only surprises on holiday are pleasant ones! Find out more about the details of your stay now to ensure everything runs smoothly. If you have any further questions, don't hesitate to get in touch with us.

Our small print

Check-In & Check-Out

Check-in starts at 15:00. Room numbers cannot be guaranteed. Garage spaces are subject to availability and cannot be reserved in advance. If you arrive after 18:00, please get in touch with us so we can prepare dinner if necessary. Check-out is by 10:00.

Payment information

You can settle your bill before arrival with an EC or debit card, credit card (Visa/Mastercard), in cash, or by bank transfer.

Bank details: Volksbank Salzburg
IBAN: AT46 4501 0000 3210 2121
BIC/SWIFT: VBOEATWWSAL

We kindly request that you settle your bill by 22:00 the day before your departure.
No discounts can be granted for unconsumed meals.

Cancellation conditions

Up to 31 days before arrival: no cancellation fee
30-22 days before arrival: 40% of the booking price
21-8 days before arrival: 70% of the booking price
7-1 day before arrival: 90% of the booking price
In case of no-show: 100% of the booking price

The General terms and conditions for the hotel industry apply (except for points 5.5 & 5.6).

We recommend that you take out href="https://start.europaeische.at/hsp?AGN=10012230" target="_blank">travel insurance.

Wellness area

The wellness area is open daily. Bathrobes are provided in the room. Massages and treatments can be booked before arrival or during your stay. For last-minute cancellations, we charge 80% of the price.

What you will find at our hotel

Cosiness and personal service
Extensive wellness offers
Best location for mountain sports in winter and summer (directly next to the lift, slopes, and mountain)
Excellent Alpine and international cuisine with regional ingredients
Highlights for wine lovers
Traditional furnishings with great attention to detail
Smoke-free ambience